Service

Our service includes a lot of advice. If you are planning a project, we will offer advice and support whenever needed. Together, we will identify challenges at an early stage and ensure that you can provide your customer with the perfect solution. Our sales representative at MONACOR INTERNATIONAL is looking forward to hearing from you.

The exclusive and authorised repair service for all brands of MONACOR INTERNATIONAL GmbH & Co. KG is Sertronics in Hamburg/Germany. The technical customer service with highly qualified employees is a central component of our after-sales service. Your advantage: fast response times, continuity in contact persons, regulated spare parts supply and access to all technical service documents. The close partnership with you as a customer is particularly evident in the realisation of your wishes in the event of a problem. This ensures an optimum, prompt solution. Sertronics also has many years of experience in specialised areas such as the complex field of broadcasting.

Our customers deserve highest reliability. In order to ensure this, MONACOR INTERNATIONAL gives a threeyear warranty on all of their own-brand products. Extensive examination of the products and our detailed instruction manuals result in high standards and a high quality.

We send our product experts and market experts all over the world to keep in touch with current developments. Thus, we are able to provide you with the latest technologies and adapt our products to your requirements. This process allows us to increase our strength and our ability. MONACOR INTERNATIONAL represents a high quality and technical expertise.

When it comes to quality, MONACOR INTERNATIONAL leaves nothing to chance and relies on its own strengths. Our proactive quality policy ensures the greatest possible security. Accredited test labs support and document tight tolerance limits, and conduct extensive quality assurance checks of our products. This means that you benefit from very high standards of quality – for all products.