Service

MONACOR INTERNATIONAL and its staff continuously implement an extensive service and thus stand out from the rest. Nowadays, and particularly with the online trade, this is not always self-evident but reflects the nature of a hanseatic tradesman. We always consider the latest trends and proceed with efficiency and reliability. We love to see quality in both our products and our business relationships.

Planning Advice

Planning Advice
    Our service includes a lot of advice. If you are planning a project, we will offer advice and support whenever needed. Together, we will identify challenges at an early stage and ensure that you can provide your customer with the perfect solution. Our sales representative at MONACOR INTERNATIONAL is looking forward to hearing from you.

    Repair Service

    The exclusive and authorised repair service for all brands of MONACOR INTERNATIONAL GmbH & Co. KG is Sertronics in Hamburg/Germany. The technical customer service with highly qualified employees is a central component of our after-sales service. Your advantage: fast response times, continuity in contact persons, regulated spare parts supply and access to all technical service documents. The close partnership with you as a customer is particularly evident in the realisation of your wishes in the event of a problem. This ensures an optimum, prompt solution. Sertronics also has many years of experience in specialised areas such as the complex field of broadcasting.

    3-year Warranty

    3-year Warranty
      Our customers deserve highest reliability. In order to ensure this, MONACOR INTERNATIONAL gives a threeyear warranty on all of their own-brand products. Extensive examination of the products and our detailed instruction manuals result in high standards and a high quality.

      Product Development

      Product Development
        We send our product experts and market experts all over the world to keep in touch with current developments. Thus, we are able to provide you with the latest technologies and adapt our products to your requirements. This process allows us to increase our strength and our ability. MONACOR INTERNATIONAL represents a high quality and technical expertise.

        Quality-Management

        Quality-Management
          When it comes to quality, MONACOR INTERNATIONAL leaves nothing to chance and relies on its own strengths. Our proactive quality policy ensures the greatest possible security. Accredited test labs support and document tight tolerance limits, and conduct extensive quality assurance checks of our products. This means that you benefit from very high standards of quality – for all products.
          MONACOR INTERNATIONAL offers a high quality and perfectly adapts products to their target groups. Look on our respective brand website to find out what our product brands got in store for you.